Contact

For order questions, delivery issues, or anything else, email us and we’ll get back to you as soon as we can.

mailorders@naessia.com

Before you write to us

Please have your order number ready — you’ll find it:

In your order confirmation email
In your fulfilment email
On your order page (the link in either email)

Common topics

Order not fulfilled or code not received — see our Digital Delivery Policy
Refund requests — see our Refund Policy
Data or privacy questions — see our Privacy Policy